Tails for the Curb
While we are committed to providing your pet the same excellent care we always have, our process temporarily looks a little different. We've provided this page to communicate some important information, answer common questions, and provide some curbside related resources.
What to expect
When you arrive, text or call our office at 219-872-4191 to let us know you've arrived and what parking spot you're in.
A nurse will call to ask questions, reviewing your pet's history and potential concerns.
A staff member will come out to retrieve your pet and bring him/her directly into an exam room.
Our veterinarian will perform the same complete exam they always have then call you with any findings and discuss questions you may have.
Because of this "less than ideal" format, try to write out your question ahead of time so you don't forget. Not being in the exam room makes it difficult to remember questions in the moment.
Be prepared for the visit to take a bit longer than normal.
Don't forget food, preventatives, and treats while you're here!
wait in car
Please wait in your car and text or call us with your parking spot number when you arrive
have you considered pet insurance?
Pet insurance can provide peace of mind when unexpected care is needed. You need to be able to focus on the health and well-being of your pet.
Though there are many options, we recommend Trupanion Pet Insurance. Trupanion will cover a significant portion of your veterinary bill (up to 90% of eligible costs*) in minutes. With a Trupanion policy, our clients often pay only their part of the bill at checkout and leave the hospital without waiting for claim approvals and reimbursements. You can learn more about Trupanion coverage and direct payments at trupanion.com
Payment is due on the day of service. We do not provide in-house payment plans. We accept cash, approved checks, and all major credit cards. We also offer the following third party providers for payment plans:
We proudly accept Scratchpay to help you finance your pet's healthcare needs. Go to Scratchpay to find a payment plan for immediate pet care. Checking your plan options does not affect your credit score.
We proudly accept the CareCredit credit card to help you finance your healthcare needs. Use Pay My Provider, an online payment solution from CareCredit.